Patient Visitor Guide
 

Frequently Asked Questions

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What can I expect while at the hospital? 

While at the hospital you can expect that caring staff will help you develop an individualized treatment program based on your treatment needs.  You will participate in group and individual counseling sessions, web-based treatment exercises and alternative therapies such as art, music, exercise, and pet therapy. Nursing care is available 24 hours/day with personal care assistants seeking to support you.  We also offer a variety of opportunities to include your family in the recovery process, through family conferences, family therapy and family lunches.

How long will I have to stay/how long is the program? 

Our care is individualized to each patient.  Your length of stay will be determined based upon your treatment needs and goals that are identified between you, your assigned doctor, and the treatment team.

Is my family allowed to visit me? 

Yes.  We recognize how vital family/friends can be in the restoration/healing process and encourage visitation and phone calls.  Designated times for phone calls and visitation will be provided upon admittance to the hospital.

What should I bring with me?  What items are restricted?

You should bring a few changes of clothing (around five changes). Clothing should include items for sleep and recreational time; comfortable shoes; comb/hairbrush; and toiletries that don’t contain alcohol.  It is recommended to bring a jacket or sweater.  Some items such as glass, metals, aerosol cans, items containing alcohol, and clothing with strings are not allowed due to safety issues.

Will I have a private room?

No.  Our rooms are semi-private, but they include a private bathroom, individual closet space and desks.

Do you have laundry facilities? 

Yes, we provide washers, dryers and detergent at no cost.

Do you provide toiletries? 

Yes, we provide toiletries -- toothbrushes, toothpaste, deodorant, shampoo and soap.  However, you are encouraged to bring what you are most comfortable using, as long as the products do not contain alcohol or are not in an aerosol can.

What kind of food can I expect? 

The hospital has a full service cafeteria with a variety of food choices for breakfast, lunch and dinner.  In addition, drinks and snacks are available to all patients in between, before and after meal times.

We are here to help!

Please call 24 hours a day to speak to a clinician at (405) 438-3000.
If this is an emergency, please dial 911.

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